Legal

POPIA Consent

Protection of Personal Information Act 4 of 2013: POPIA

Responsible Party: Kruza

Jurisdiction: Republic of South Africa

1. Consent

By selecting "I Agree" or using the Kruza Platform, you expressly:

Consent to the collection, processing, and storage of your personal information as outlined in the Privacy Policy;
Acknowledge that such processing is necessary for service delivery and platform functionality.

2. Specific Consents

You specifically consent to:

2.1 Location Tracking

Real-time GPS tracking for service matching and safety purposes. Your location data is used to connect you with nearby Providers, calculate fares, and provide emergency assistance.

2.2 Identity Verification

Processing of identification and supporting documents where required. This includes your name, surname, ID number or passport, and selfie image for facial verification to maintain a trusted community.

2.3 Communication

Receiving transactional notifications, service updates, and important platform alerts via SMS, email, or in-app messaging to keep you informed about your rides, payments, and account.

You must consent to use Kruza

Audio recording (In-trip audio for safety & disputes)
Video recording (In-cabin video by driver vehicle)
GPS tracking (Live location for routing & emergencies)
Biometric processing (Face match for selfie verification)

Your POPIA Rights

Under POPIA, you have the right to:

Access your personal information
Request correction or deletion of your data
Object to processing of your information
Withdraw consent at any time
Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact:

hello@kruza.app

Important

Without the above consents, Kruza cannot provide its core services including ride matching, fare calculation, driver tracking, and emergency support. Withdrawing consent may result in limited or suspended access to the Platform.

Kruza

Information Officer: Kruza

hello@kruza.app

108 Scheinerr Chamber, 2099